Loan Program Video Series

North Avenue Capital: Borrower Spotlight For USDA Business & Industry Loan Program

Loan Program Video Series

North Avenue Capital: Borrower Spotlight For USDA Business & Industry Loan Program

Loan Program Video Series

North Avenue Capital: Borrower Spotlight For USDA Business & Industry Loan Program

The Challenge: Turning Financial Products Into Human Stories

When a regional loan bank sought to raise awareness for its USDA Business & Industry Loan Program, they faced a unique challenge: how do you take a complex federal loan initiative and make it relatable, trustworthy, and compelling to rural businesses across the country? The bank needed real borrower success stories: stories that could inspire, educate, and instill confidence in the program. They needed proof. Not just words and spreadsheets, but real people and the impact their product had on their lives and businesses. That’s where we came in.

Our Approach: Story-Driven Visual Marketing

To meet the bank’s goals, we created a scalable content strategy centered around storytelling. For each borrower, we produced a high-impact cinematic video complemented by a suite of short-form social media assets.

Each story is authentic. Each story is distinct. And each one is tailored to resonate with both local business owners and a broader audience curious about USDA-backed opportunities.

Our deliverables included:

  • 1 cinematic case study video per borrower.
  • 3 social media cutdowns (15s-60s).
  • Branded visual style for series cohesion.
  • Custom intros / outros for both bank and borrower use.
What Makes This Series Stand Out

This isn’t just video production. It’s strategic brand storytelling, designed to serve multiple purposes:

  • For the borrowers: A powerful marketing asset that showcases their mission, journey, and growth. They now have a professional video to promote their brand with pride.
  • For the bank: A credible and emotionally resonant way to demonstrate the loan program’s impact: boosting awareness, encouraging inquiries, and building trust with prospective borrowers.
  • For the audience: Real people. Real places. Real businesses transforming their communities, all backed by a USDA loan they may not have known existed.
The Outcome

The video is sent out via email to every new parent volunteer before their chaperone date. The video is also accessible via QR codes strategically placed in specific locations throughout the museum.

Within weeks of launching the videos, the School Programs Team reported:

  • Significantly reduced staff time spent answering repetitive chaperone questions
  • Increased volunteer confidenc, as measured through post-visit surveys
  • Postive feedback from parents praising the claity, tone, and helpfulness of the videos, especially the availability in Spanish.

The videos are now embedded on the museum’s internal volunteer orientation page and used year-round across school visits.

Cinematic Impact Coast To Coast

From the rolling farmland of the Midwest to family-run food manufacturers in the South, our team traveled nationwide to capture these stories where they happened. Each shoot is treated as a standalone documentary, complete with location scouting, interviews, aerial footage, and dynamic editing.

No two businesses are alike and neither are their stories.

Embedded below, you’ll find a selection of these borrower spotlights. Each video brings to life the transformative power of the USDA Business & Industry Loan Program, one community at a time.

Results That Speak For Themselves
  • Increased visibility of the loan program across social media and local press.
  • Borrowers using their videos in marketing, hiring, and investor presentations.
  • A powerful narrative bank the lender can build on for years.
Are you ready to tell your story?

Borrower Spotlight Video Series